Yes, we respect the privacy of all of our customers and hold it in the highest regards. All packages are sent via USPS in white padded envelopes with no indication of the contents inside.

Currently we ship worldwide including to Canada, Brazil, Austrailia, the United Kingdom, France, Sweden, Denmark and more.

All of our products are shipped from our distribution warehouse in southern Colorado.

All order over $60 receive free priority mail shipping. Depending where you are priority mail shipping takes 2-3 business days from the day it is shipped to be received. If you choose First Class shipping your item will take 3-5 business days to be received. Express shipping is also available and in most cases the package will be received overnight but it is not guaranteed, as some rural areas take 48 hours for delivery. International shipments take 1-2 weeks for delivery depending on customs in your country.

All of our products are priced in USD. If you are an international customer, the charge on your statement will show up as post-conversion in your regional currency. For example: If you are Canadian, the charge on your statement will show in CAD not USD.

A lot of people are new to vaporizing aromatic ground material and need a few learning lessons first. Vaporizing ground materials allows you to achieve healthy benefits without the cons of smoking. In fact vaporizing ground material emits a vapor that is 95% tar and carcinogen free. Being a common technique for consuming ground material, vaporizing negates many of the irritating respiratory toxins produced when ground material is smoked while still allowing psychoactive ingredients to be consumed in the vapor. Ground material contains over 120 different terpenes that are produced by natural plants. These are the flavor molecules ranging from pine, rosemary and mint to sweet citrus, mango and lime. The possibilities are endless and vaporizing allows you to taste these delicate molecules without damaging them when you burn aromatic ground material. Often, an ordorless and visually smokeless vapor is exhaled after using our vaporizing devices.

Most of our devices that use internal batteries require 5 quick clicks to turn the device on and off. This is essentially a safety feature for the battery so it does not automatically fire in your pocket causing damage or harm. Once the battery turns on when you press and hold the power button it should stay lighted up. Your product is now ready to use.